FAQs
F.A.Q.
Frequently Asked Questions
How do I order?
- Browse through our store and add items you would like to our cart.
- Checkout securely and safely using Interac e-transfer
- Your order will be fulfilled and shipped once PAYMENT is RECEIVED. You will have a tracking number within 1-2 business days of sending payment.
- If you do not send payment within 48 hours your order will regretfully be canceled
How will my order be packaged?
Cannabis is placed in a sealed bag and then vacuum sealed again before being placed in a box..
Can I order over the phone? ☎️
Absolutely, give us a call!
What are your store hours? ⏰
We are open everyday 9am – 9pm.
Monday – Friday: 9am – 9pm
Saturday: 9am – 9pm
Sunday: 9am – 9pm
Do you sanitize the terminals? 🦠
We sanitize our terminals after every transaction.
Can I order online when the store is closed? 📧
Absolutely, you may order online at any time and pick-up during store hours 11-7.
Can you offer any medical advice? 🩺
As a recreational cannabis store, we are unable to offer any medical advice.
Can I add/edit/cancel my order?
If you like to add or edit your order, we ask of you to make a brand new order with the correct adjustments and email us regarding your old order so we can cancel it.
If you want to cancel your order that is not processed yet, you ca go into the system and cancel .
Please email us at info@vapeshopau.com with your order number being the subject line.
Do you have a newsletter? 📰
Yes, you can sign up at the very bottom of the page where it says ‘Sign Up For More”.